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EPA Customer Satisfaction Survey:
Small Business Environmental Home Page

OMB CONTROL NO: 2090-0019                    EXPIRATION DATE: March 2003

Can you spare three minutes?  EPA's Small Business Division would like your opinion on how well this web site meets your needs and how we might improve it.  Your feedback would be very helpful--and your responses will remain confidential.  Thank you!

 
1. Which best describes why you visited this web site? (Check all that apply.)
To see what information is on the site/what's new on the site
For regulatory updates or other compliance tools
To find information on pollution prevention/environmental management
To find information on funding sources
To find performance measurement tools
To find out about news, upcoming events, state activities
To find contact information (EPA, States, SBAPs, trade associations, etc.)
To research publications/videos
To learn about small business initiatives and policies
To find industry-specific information/trade association links
To participate in the Web Board
Other Reasons (please specify)
Using a scale of 1-10, with 10 being Extremely Satisfied, how satisfied are you with:
2.  The Small Business Environmental Home Page overall?
 1      2      3      4      5      6      7      8      9      10      N/A
3. How easy it is to find what you're looking for?
 1      2      3      4      5      6      7      8      9      10      N/A
4. How easy it is to understand the information provided?
 1      2      3      4      5      6      7      8      9      10      N/A
5. The level of detail provided?
 1      2      3      4      5      6      7      8      9      10      N/A
6. Please note if you had any of the following problems related to the web site:
Couldn't find the information you need Broken links
Difficulty navigating Lengthy download times
Another problem? (Please specify)
7. What would make this web site more satisfactory and/or useful to you?
8. Where did you learn about this web site?
Web search or search engine
Link from EPA's web page
Link from a State environmental agency/SBAP web page
Link from some other web page
E-mail, newsletter, brochure, or mailing from EPA
Friend, business colleague, or trade association
Other source
9. What kind of organization do you represent?
Small business Federal agency
State/local agency State SBAP/SBO
Trade association Research/consulting
Other
Thank you for taking the time to respond to this survey.  We expect that the answers we receive will help us to improve our services to small business.  

Note: You must at least answer questions 2, 3, 4, 5, 8, and 9 for the form to be submitted.
Please review your response before clicking on "Submit."

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