Performance Measurement Home
 

Performance Measurement Tools and Success Stories Database: Examples

 
Methods of tracking number of attendees at events.

Types of numerical data collected for activities and methods of collection.

Surveys to measure customer satisfaction after attending an event or receiving assistance.

Surveys to determine quality of service provided and/or request suggestions for improvement.

Detailed program analysis or evaluation.

Statistical analysis of return on investment in program.

Success Stories--any type of description or summary of a client's experience with the program that has been positive.  Working Session Participants specifically requested that "Success Stories" be a part of the Clearinghouse.

 

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